"Can I help you?" he asked, looking up and catching my eye.
He raised an eyebrow, his expression intrigued. "You're looking for a software update," he corrected, his voice low and smooth.
But it was more than just his physical appearance that was impressive. There was an air of confidence about him, a sense of authority that was hard to ignore. He moved with a purpose, his long strides eating up the distance as he made his way across the room.
"I'm looking for a product," I said, trying to sound confident. "A Quite Imposing Plus 4 serial number update."